Built so everyone can grow.

Aloe World should be usable by everyone — whether you browse with a screen reader, navigate by keyboard, prefer larger text, need captions, or visit our store with a mobility aid.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA across our website, our emails, and the documents we ship inside our boxes. This page sets out where we currently stand, what we know is still imperfect, and how to reach us when something doesn't work for you.

We measure ourselves against WCAG 2.2 Level AA — the international standard published by the W3C and referenced by the Nigeria Disability Act 2018, the EU Accessibility Act, and the US Section 508.

The following are baked into every page on aloeworld.ng.

• Full keyboard navigation. Every interactive element — including the cart drawer, dropdowns, and image galleries — is reachable and operable using Tab, Shift+Tab, Enter and Esc.
• Visible focus rings. We never set outline:none without a high-contrast replacement.
• Skip-to-content links at the top of every page.
• Semantic HTML — proper headings, lists, landmarks and form labels everywhere.
• Alt text on every meaningful image; decorative images carry empty alt attributes so they're skipped by screen readers.
• Captions on every video; transcripts within 48 hours of publishing.
• Text resizable up to 200% without loss of content or function.
• Minimum body contrast of 7.2:1 (well above the 4.5:1 AA bar).
• Forms announce errors inline, with both colour and text — never colour alone.
• Reduced-motion respected: if your OS asks for less motion, we drop animation and parallax.

We test every release against a representative sample of assistive technologies. We can't test against every combination, but we cover the ones our customers most commonly use.

In the spirit of honesty, here is what we know is still falling short. Each item has an owner and a target date; progress is reviewed monthly.

The Ebute Metta studio is on a single ground level with step-free entry from the car park. Aisles are at least 90cm wide, accommodating wheelchairs and mobility aids.

• Reserved accessible parking spaces directly in front of the entrance.
• An accessible toilet inside the cafe area.
• Service animals are always welcome.
• We can hold workshops at quieter times for customers who prefer low-stimulus environments — write to us a week ahead.
• Plants up to Size 2 can be carried to your car by a member of the team. Larger orders are delivered.

If you hit a barrier on our site or in our store, please tell us. Our accessibility lead aims to acknowledge every report within 1 business day and resolve, or share a workaround, within 10.

The fastest way is email: info@aloewrld.com. Helpful details — but never required — include the URL or store area, what you were trying to do, and the assistive tech you were using.

This statement is reviewed quarterly. The last full audit was carried out in March 2026 by an external accessibility consultancy using a combination of automated scans (axe-core, WAVE) and manual testing with the assistive technologies listed in §4. The next audit is scheduled for September 2026.